Frequently Asked Questions

Everything you need to know about our products, shipping, and services.

What is the typical delivery timeframe for my order?

Standard shipping usually takes 5-7 business days. For customized or bulk orders, processing may take an additional 3-4 days before dispatch.

Can I request a custom design for my cards?

Yes, we specialize in personalization. You can select the custom design option on the product page or contact our support team for bespoke design requests.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal and Apple Pay.

What is your return policy for damaged items?

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package. We will provide a full refund or a free replacement.

Do you offer international shipping?

Yes, we ship to over 50 countries. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How can I track the status of my shipment?

Once your order is shipped, you will receive an email notification containing a tracking number and a link to monitor your package in real-time.